Belen started her career in the hospitality sector in 1989, working in operations and graduating from hotel school in 1992 in Argentina. She then moved to France to earn an MBA in International Hospitality Management at IMHI, while continuing to work with Accor in Asia and in other industry sectors such as IH&RA and hotel schools. Upon graduation, she worked for Chateauform’ in France and then Sodexho in Argentina managing restaurants. In 1997 she was recruited by Micros Fidelio Latin America to join the startup of their regional office, specifically in their back office products training the distribution channel, assisting in complex sales and managing large projects, adapting and launching new products to the region and as a consultant assisting customers in improving their operations. 

In 2001 she was promoted to Major Accounts Manager for Latin America. Her responsibilities included pre-sales activities, training, assisting operations, procedures standardization, customized needs’ development, public relations, negotiating strategic alliances and customer satisfaction throughout Latin America and Caribbean for approximately 30 restaurant chains. In 2004 she departed Micros, first returning to Europe in hotel operations and then starting her own hospitality operations consultancy. Since then she has been training staff and management for both independent and chain hotel companies as well as members of hotel and restaurant associations throughout Argentina and Chile. She also teaches in universities and writes articles on hospitality management for trade publications, and recently graduated from CAVE as Professional Sommelier. Belen is fluent in English and French in addition to her native Spanish.